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Your data rights

Effective 30 October 2026

Ask us to delete your data, send you a copy, correct it, or stop using it. See the privacy policy for what we hold and why.

Make a request

What would you like us to do?

This opens your email app with the request filled in, addressed to privacy@vetclinic.example. We may ask you to confirm your identity before acting on it.

What happens next

  • We confirm we received your request and may ask you to prove the account is yours, so no one else can delete or read your data.
  • Deletion removes your account and the data you added, and signs you out on every device.
  • Some records may have to be kept: medical records a clinic must retain, payment records, and audit logs. We tell you what we keep and why.
  • If a clinic holds your data (for example, your pet’s medical history at that clinic), the clinic decides on the request. We pass it on and help the clinic respond.

If you are not satisfied

You can complain to the National Privacy Commission (privacy.gov.ph) at any time.